B2B Market

Description

M‐PESA AGENT REQUIREMENTS
The following are the requirements for appointment as an authorized M‐PESA agent.
A) STANDARD REQUIREMENTS
Minimum number of agent outlets
• Prospective agent must be registered as a LIMITED company or equivalent with at least 3 outlets ready to offer M‐PESA under the company names. The company MUST have traded for a minimum period of 6 months.
• Proposed outlets shall be audited prior to commencement of business.
Minimum M‐PESA cash investment
An agent will be expected to avail a minimum of Kshs. 100,000 per outlet once application is approved
Successful agents will be required to deposit this money within one month of signing the contract, failure to which the contract shall be revoked.
Staff
The agent should preferably employ competent staff with minimum of KCSE to handle the service.
Technical requirements
The agent head office must have the following equipment to ensure that operations are conducted in a professional manner:
a) 1 Computer and ancillary equipment with memory of at least 512.
b) At least 2 people to handle head office operations on a day to day basis (may not be on a full time basis).
c) Internet connectivity with connection speeds acceptable to Safaricom.
d) 1 printer for printing downloaded reports.
e) Any other items/equipment necessary to conduct the business like desks chairs, stationery, pens and a pay point.
f) A dedicated Head office mobile phone number
g) An official E‐mail contact.
h) An ETR Machine.