B2B Market

Description

AREAS TRAINED INCLUDE

V IT Products sales & Services V Cyber & Online Services V Digital Marketing
V Website Design & Development V Website Hosting V Search Engine Optimization  VContent
Creation among others

Job  Description

•     Assist customers with the use of computers,  applications and internet  and also offer them  help and support when they encounter  a problem while accessing websites, scanning, emailing, printing,  downloading  or uploading/attaching   content.
•    Provide excellent customer  care and assist clients to complete forms and returns for KRA,
NTSA, NHIF and other e-government  services.
•     Sell IT products like computers,  computer  accessories, stationery  and other IT related goods and services while providing advice to customers on care and usage.
•    Troubleshoot  computers,  printers/scanner  and other  hardware, devices, terminals,  software
and connectivity  issues.
•     Ensure compliance with Cyber policies and applicable laws and regulations  in the use of computers and other devices and equipment.
•    Track customers' time and charges at computer terminals  and keep daily records.
•    Keep the premises neat and tidy:  clean computers,  equipment,  office, tables, shelves, etc.
•    Perform online promotion  of IT Products and Services.
•    Monitor the running of the developed Clients websites
•    Perform basic record keeping/book  keeping